Self-exclusion and account limits
Limits and exclusions are the most effective tools a player has, because they work before the decision at the table is made. This page explains what each tool does, how it is usually applied and where its reach ends. The exact options and waiting periods differ between operators, so check the responsible gambling section in your account settings for the rules that apply to you.
How deposit limits work
A deposit limit caps the total amount you can pay into your account within a day, a week or a month. Once the cap is reached, the cashier refuses further deposits until the period resets. It is the most direct way to cap losses, because money that never reaches the account cannot be lost at the table.
Most operators apply a lower limit immediately and a higher limit only after a cooling-off period, so that raising it is never a decision taken in the heat of a session. Choose the period that matches your budget: a monthly limit fits a monthly entertainment budget, a daily limit protects against one bad evening.
Time limits, wager limits and session reminders
Live tables and in-play betting run fast. A session reminder shows how long you have been playing at intervals you choose; a session limit logs you out when the time is up. A wager or loss limit, where offered, caps the total stakes or net losses in a period. Together they make the pace of the game visible again — useful when a roulette round or a live market settles every minute.
- Reality check: a pop-up with the time played and the net result
- Session limit: automatic logout after a set duration
- Wager or loss limit: a cap on stakes or net losses per period
Time-out and self-exclusion
A time-out pauses the account for a short, fixed period. Use it after a session that went badly, or when you notice you want to win something back. Self-exclusion closes the account for a long period or permanently; during that time you cannot log in to play, and marketing messages should stop. It is meant for the moment when limits keep being raised or ignored.
Important: self-exclusion is valid at the operator where you request it. It does not automatically extend to other casinos or sportsbooks unless your country runs a shared exclusion register, and operators licensed elsewhere are generally not part of such a register. If you have several accounts, exclude yourself at each one.
Where to get help
You do not have to wait for a crisis to ask for support. Gambling Therapy offers free online support for gambling problems in many languages. Gamblers Anonymous lists self-help meetings in many countries. Your country’s national gambling helpline or a local addiction counselling service can also help, including with blocking tools and conversations with family members.
Before you activate an exclusion
- Withdraw any remaining balance or ask support how it will be paid out.
- Cancel pending bonuses and open bets you do not want to keep.
- Choose the longest period you can accept — short exclusions end sooner than expected.
- Keep the confirmation email or a screenshot of the confirmation.
- Unsubscribe from newsletters and text messages as an additional step.
Blocking outside the casino account
Account tools depend on the operator. Tools outside the account do not: blocking software for gambling sites on your phone and computer, and a gambling block on your bank card where your bank offers one. They help most when the problem is not one account but the habit of opening new ones.