VIP and loyalty programmes: how they work
Loyalty programmes reward volume. You collect points with every qualifying stake, points move you up through levels, and higher levels unlock better rewards — larger cashback, personal offers, sometimes a contact person. The structure sounds simple, but how points are counted differs a lot between game types, and for live casino and table players that difference decides how quickly anything happens.
Whether Garage runs this type of offer for your account, and on what terms, is shown on the operator’s promotions page. Amounts, percentages and wagering are set by Garage; the bonus terms on the operator’s site are final.
Go to the offerHow levels are usually structured
Most programmes have an entry level that every account joins automatically and several higher levels reached by collecting points within a period. Some top levels are by invitation only. Levels are often reviewed monthly or quarterly: if your play drops, the level may drop with it.
How points are counted per game type
Points are typically earned per amount staked, with a different rate for each category. The rates below are a hypothetical illustration of a common pattern, not Garage’s table.
| Game type | Example rate | Stake for 100 points |
|---|---|---|
| Slots | 1 point per €10 | €1,000 |
| Live roulette and game shows | 1 point per €25 | €2,500 |
| Blackjack and baccarat | 1 point per €50 | €5,000 |
The logic mirrors the house edge: games with a lower edge, such as blackjack played with basic strategy or the banker bet in baccarat, earn fewer points per euro. If you mainly play those, expect a loyalty programme to move slowly.
Perks that often come with higher levels
- Higher cashback rates or a weekly refund that lower levels do not get.
- Personal reload offers and invitations to tournaments.
- Higher withdrawal limits — subject to the operator’s terms and verification.
- A dedicated contact person at the top levels.
- Points that can be exchanged for bonus balance or spins.
What to keep in mind
A programme built on volume will always invite more play. A useful habit is to look at the loyalty page only after you have set your own deposit and session limits, and to ignore level progress as a goal in itself. The responsible gambling page describes the tools that most accounts offer. Rewards paid as bonus balance also carry wagering — check them with the wagering guide before accepting.
Comp points and exchange rates
If points can be converted, look at the exchange rate: how many points for one euro of bonus or cash, and whether converted value carries wagering. A hypothetical programme converting 100 points into €1 returns about 0.1% of slot stakes at the example rate above — a modest perk, not a strategy.
VIP club, high roller tiers and loyalty rewards
VIP club, loyalty scheme, high roller programme — the names differ, the mechanism is the same: points from stakes, levels from points, rewards from levels. Compare programmes by the points rate for the games you play, how levels are reviewed and whether rewards are cash or bonus funds with conditions.